August 4, 2010

Visa develops digital product as campaign

NOTE: This post is old, and is probably on different subject matter than my current writing. It is possible the information is outdated or my opinions have changed. -- Josh Klein, May 28, 2012

There’s an article in Adweek today about “Visa’s new digital product extension” called Rightcliq. It’s a “a free online shopping tool”.

I haven’t had a chance to check the tool itself out, so I don’t know if they executed it well, but I think it’s worth applauding the strategy.

Visa found that “more than 90 percent [of online shoppers] said they’d do more shopping if they could easily compare items and see discounts.” Instead of throwing up their hands and saying, “that’s the job of e-commerce retailers, we’re in the business of swiping credit cards,” Visa took a stand.

They decided they were in the business of making shopping better. Just because the “digital product” isn’t a credit card doesn’t mean it isn’t central to their business.

Instead of thinking of the digital world as a way to supplement the reach of their TV ads, they’re treating it as an opportunity to make the ad a product.

Add Visa to the list of companies thinking about digital strategy the right way.

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